WhatsApp Business in Fintabb

See who clicked and follow up with them

Click tracking shows which recipients tapped the link button in a broadcast and how many times. You can then send a follow-up only to those interested people.

How it works

5 steps, start to finish. Our team does the Meta side with you.

  1. Create a template with a URL button and get it approved
  2. Send the broadcast
  3. Open the campaign and go to the Clicked audience
  4. Review who clicked and how often
  5. Select them and send a retargeting campaign

What you can do

Click visibility

See who clicked the URL button in a campaign and how many times.

Clicked audience tab

Open the campaign and view the Clicked list with counts.

One-step retargeting

Select the clicked people and send them a follow-up campaign.

High-intent segment

Focus the next message on people who have shown interest.

Works with templates

Add a URL button to an approved template and tracking applies.

Who uses it, and how.

Retail

Follow up with people who clicked a sale link but did not buy.

Education

Send a counsellor call offer to those who opened the course brochure link.

Finance

Re-message people who clicked a loan page link.

Real estate

Share new listings with those who clicked a property link.

Questions

Which buttons can be tracked?
Only URL buttons. Call buttons cannot be tracked.
Do I need a template?
Yes, an approved template with a clickable URL button.
Is it on every plan?
The source lists it as a higher-plan feature.
Good to know
  • Only URL buttons are trackable.
  • Needs the official Business API and approved templates.
  • No data on retention, export or caps on the source page.

Bring your business to WhatsApp.

Fintabb free for 3 months. Connect WhatsApp when you are ready.