WhatsApp Business in Fintabb

Get messages approved and ready to send

Templates are pre-approved messages you need to start a conversation or reach people outside the 24-hour reply window. A library of ready examples helps you write them and get them through Meta review.

How it works

5 steps, start to finish. Our team does the Meta side with you.

  1. Open template messages and choose New, or pick one from the library
  2. Write the body, header, variables and buttons
  3. Submit to Meta for review
  4. Fix and resubmit if rejected, using the reason shown
  5. Use the approved template in broadcasts, flows and automations

What you can do

Three categories

Marketing for offers, utility for transactions and reminders, and authentication for OTPs.

Library by industry

Start from examples for ecommerce, education, events, finance, travel, automobile, healthcare and general use.

Variables

Add numbered fields such as name, order id or date, with sample values for review.

Media headers

Attach an image, video or document to the message.

Buttons

Add either link and call buttons or up to three quick replies.

Dynamic links

Make a URL button end with a variable so each recipient gets a unique link.

Status tracking

See drafts, pending and approved or action-required states, with Meta's reason on rejection.

Language per template

Create a version in each language you need.

Who uses it, and how.

Retail

Abandoned cart template with a dynamic checkout link.

Education

Fee reminder utility template with student name and due date.

Finance

Payment confirmation and EMI reminder in polite wording.

Healthcare

Appointment reminder with a quick reply to confirm.

Events

Webinar registration confirmation with joining link.

Questions

Why do I need templates?
Free-form messages are only allowed within 24 hours of a customer's last message.
How long is approval?
Often minutes, but promotional ones can take up to a day.
Can I edit an approved template?
No, create a new one.
Why was mine rejected?
Common causes are wrong category, variables at the start or end, missing samples, mixed languages, URL shorteners or asking for card numbers.
Good to know
  • Meta approves every template and can pause one if users block or report it.
  • Body limit 1024 characters; media size limits apply (image 5 MB, video 16 MB, document 100 MB).
  • One language per template; mixed languages like Hinglish are rejected.
  • Names use lowercase letters, numbers and underscores only.

Bring your business to WhatsApp.

Fintabb free for 3 months. Connect WhatsApp when you are ready.