WhatsApp Business in Fintabb
Run campaigns, chats and sales on WhatsApp
WhatsApp marketing means sending campaigns, automated alerts and personal messages to customers who have agreed to hear from you, using the official Business API. Broadcasts, bots, payments, ads and analytics sit in one workspace so a customer can go from first message to paid order without leaving the chat.
How it works
5 steps, start to finish. Our team does the Meta side with you.
- Get an official WhatsApp Business API number approved
- Import opted-in contacts and tag them
- Create or pick an approved template and send or schedule a broadcast
- Reply to customers from the shared inbox or let a bot handle routine questions
- Review delivery, reads, replies and clicks and refine the next campaign
What you can do
Bulk broadcasts
Upload contacts and send an approved template to a whole list or a segment. Each person receives it as an individual chat.
Automated notifications
Trigger messages for abandoned carts, order and delivery updates and offers by connecting a CRM or online store.
No-code chatbots
Build question-and-answer flows with drag and drop to qualify leads, answer FAQs and take orders, with a handoff to a person when needed.
In-chat payments
Collect money inside the conversation through UPI, net banking or cards via a connected payment gateway.
Click-to-WhatsApp ads
Run Facebook and Instagram ads that open a WhatsApp chat, so every ad click becomes a conversation you can follow up.
Shared team inbox
Several team members answer customers from one business number, with bots and humans sharing the same conversation.
Verified badge help
Apply for the official verified badge on your business profile from the same dashboard.
Unified analytics
See delivery, reads, replies, clicks and conversions per campaign in a single dashboard.
Integrations
Connect Shopify, Zoho, HubSpot, Google Sheets and similar tools so contact data and events flow both ways.
Who uses it, and how.
Send an abandoned-cart reminder with a payment link, then a delivery update once the order ships.
A bot answers admission enquiries, then the institute broadcasts batch timings and fee reminders with a pay button.
Send policy renewal and EMI due reminders as approved utility templates, with account alerts after each transaction.
Book appointments through a bot, send reminders and share reports on request.
An ad opens a chat, a bot qualifies budget and location, and a site visit is scheduled.
Collect demo requests in chat, then send onboarding nudges and product update broadcasts.
Questions
Is WhatsApp marketing allowed?
Can I message anyone from a list?
Do I pay for messages?
What makes a good campaign?
- Requires the official WhatsApp Business API; not possible on the regular Business app.
- Marketing templates need Meta approval and opt-in from recipients.
- Meta message charges are billed separately from platform fees.
- Several advanced items (flow builder, click tracking) depend on a paid add-on or higher plan.
Bring your business to WhatsApp.
Fintabb free for 3 months. Connect WhatsApp when you are ready.